Roobet Privacy Policy – Your Data, Your Rights
Your privacy matters to us. This Privacy Policy explains how roobets-nz.com collects, uses, stores, and protects your personal information when you use our platform. We are committed to handling your data responsibly, transparently, and in accordance with applicable privacy legislation, including principles aligned with GDPR best practices and New Zealand's Privacy Act 2020. By using roobets-nz.com, you consent to the data practices described in this policy. We encourage you to read this page carefully and contact us if you have any questions.
What Data We Collect
When you register and use roobets-nz.com, we may collect the following categories of personal data:
- Identity data – full name, date of birth, government-issued ID documents.
- Contact data – email address, phone number, residential address.
- Financial data – payment method details, transaction history.
- Technical data – IP address, browser type, device identifiers, operating system.
- Usage data – pages visited, time spent, betting and gaming activity.
- Communication data – records of correspondence with our support team.
We collect only the data necessary to provide and improve our services, verify identity, and comply with legal obligations.
Cookies & Tracking Technologies
roobets-nz.com uses cookies and similar tracking technologies to enhance your browsing experience and analyse site performance. Cookie types we use include:
| Cookie Type | Purpose |
|---|---|
| Essential | Required for site functionality and security |
| Analytics | Help us understand how users interact with the site |
| Preferences | Remember your settings and language choices |
| Marketing | Used to deliver relevant promotional content |
You can manage or disable cookies through your browser settings. Note that disabling essential cookies may affect site functionality.
Legal Basis for Processing
We process your personal data on the following legal grounds:
- Contractual necessity – to fulfil our obligations under the user agreement.
- Legal compliance – to meet anti-money laundering, age verification, and regulatory requirements.
- Legitimate interests – to improve our services, detect fraud, and ensure platform security.
- Consent – for marketing communications, where you have opted in.
You may withdraw consent for marketing communications at any time by contacting us or updating your account preferences.
Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy. Specific retention periods include:
- Account data is retained for the duration of your account and up to seven years after closure.
- Transaction records are kept in line with financial and regulatory requirements.
- Marketing preference records are held until you withdraw consent.
When data is no longer required, it is securely deleted or anonymised.
How We Share Your Data
roobets-nz.com does not sell your personal data to third parties. We may share data in the following limited circumstances:
- With payment processors to facilitate transactions.
- With identity verification providers to comply with legal requirements.
- With regulatory authorities when required by law.
- With technical service providers who support platform operations under strict data protection agreements.
All third-party partners are required to handle your data securely and in accordance with applicable privacy laws.
Your Privacy Rights
As a user of roobets-nz.com, you have the following rights regarding your personal data:
- Right to access – request a copy of the personal data we hold about you.
- Right to rectification – request correction of inaccurate or incomplete data.
- Right to erasure – request deletion of your data where legally permissible.
- Right to restrict processing – limit how we use your data in certain circumstances.
- Right to data portability – receive your data in a structured, machine-readable format.
- Right to object – object to processing based on legitimate interests or for marketing purposes.
To exercise any of these rights, please contact us through the official channels on roobets-nz.com.
Data Security & Contact
We implement industry-standard technical and organisational security measures to protect your personal data from unauthorised access, loss, or disclosure. These include encrypted data transmission, access controls, and regular security assessments. While no online system is entirely without risk, we take every reasonable step to safeguard your information. If you have questions, concerns, or wish to exercise your privacy rights, please contact our data protection team via the official contact page on roobets-nz.com. We aim to respond to all privacy-related requests within a reasonable timeframe in accordance with applicable law.