Roobet Responsible Gambling – Stay in Control

Age Restriction – 21+ Only

Roobet strictly prohibits gambling by individuals under the age of 21. roobets-nz.com enforces age verification procedures to prevent underage access. If you are aware of a minor attempting to access gambling services, please report it to our support team immediately. Parents and guardians are encouraged to use parental control software to prevent access to gambling websites.

Know the Warning Signs

Problem gambling can develop gradually. Be aware of the following signs:

• Spending more money or time gambling than intended.
• Gambling to recover previous losses (chasing losses).
• Neglecting work, family, or personal responsibilities due to gambling.
• Feeling anxious, irritable, or restless when not gambling.
• Borrowing money or selling possessions to fund gambling.
• Lying to others about the extent of your gambling activity.

If you recognise any of these signs in yourself or someone you know, we strongly encourage seeking support.

Deposit Limits

Roobet allows players to set daily, weekly, or monthly deposit limits directly through account settings. Setting a limit is instant, while increasing a limit may be subject to a mandatory cooling-off period. This tool helps you maintain financial control and prevents impulsive overspending. We encourage all players to set realistic limits before they start playing.

Self-Exclusion Options

If you feel that gambling is causing harm, self-exclusion is available through your Roobet account. Options include:

• Temporary exclusion periods (e.g., 24 hours, 7 days, 30 days).
• Longer-term exclusion periods of several months or years.
• Permanent account closure upon request.

During any exclusion period, you will not be able to access your account, receive promotional material, or place bets. Self-exclusion requests are processed promptly. If you wish to self-exclude, contact Roobet support or use the self-exclusion tool in your account dashboard.

Additional Self-Control Tools

Beyond deposit limits and self-exclusion, roobets-nz.com supports access to additional responsible gambling tools:

• Reality checks – timed reminders of how long you have been playing.
• Loss limits – cap the total amount you can lose in a given period.
• Session time limits – restrict how long you can play in a single session.
• Cool-off periods – a short break from gambling without full exclusion.

All tools are accessible through your account settings. Our support team can assist you in activating any of these features.

Help Resources for New Zealand Players

If you or someone you care about needs support, the following New Zealand organisations provide free, confidential assistance:

• Problem Gambling Foundation of New Zealand – professional counselling and support services.
• Gambling Helpline – available 24/7 for confidential advice and guidance.
• Lifeline New Zealand – crisis support and mental health resources.

Reaching out is a sign of strength. These organisations exist to help, not to judge. roobets-nz.com does not profit from problem gambling and actively supports access to help.

Our Commitment to Player Wellbeing

roobets-nz.com is committed to ongoing improvement of responsible gambling measures. We train our support staff to identify and respond to signs of problem gambling. We do not target vulnerable individuals with promotional materials. Your wellbeing matters more than your wagering activity. If you ever have concerns about your gambling habits, please reach out to our team or a support organisation without delay.